Loïc Gelebart
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IT Services Delivery

Boost your success with expert-crafted

Outstanding Results

AI & Data

Leverage the power of Artificial Intelligence and Data to drive smarter decisions and innovation. Our AI & Data solutions help businesses automate workflows, analyze complex datasets, and uncover valuable insights for strategic growth. Whether through machine learning, predictive analytics, or intelligent automation, we enable you to transform raw data into meaningful actions that enhance efficiency and competitiveness.

Artificial Intelligence

AI consulting services: AI is continuously evolving, with advancements happening all the time. In this ever-changing landscape, having a clear strategic vision is essential. Reach out to usvvvvvvvvh to define your AI vision and outline key priorities, pathways, and actions — from resolving specific tech stack challenges to creating a comprehensive roadmap.

AI software development: BPO Wings provides AI software development services designed to address your unique business challenges, leveraging extensive expertise and practical domain knowledge. Our team of AI developers and data scientists utilizes cutting-edge technologies and proven methodologies to build secure, reliable, and scalable custom AI solutions.

AI integration services: Transform, optimize, and speed up your operations by embedding AI development solutions into your IT infrastructure. With BPO Wings’s proven expertise and experience, unlock new levels of automation and efficiency like never before.

AI Consulting Services

Business analysis: BPO Wings's AI consultants will assess your infrastructure, data, and industry trends to uncover opportunities for innovative AI solutions tailored to your specific requirements.

AI strategy development: BPO Wings's AI consultants evaluate your business environment and data to pinpoint opportunities where AI can drive impactful transformation, delivering customized solutions that meet your requirements.

Datah qualification and preparation: BPO Wings conducts thorough audits to guarantee data quality at every stage, including meticulous data collection and validation, ensuring optimal performance of AI solutions.

AI product solution: BPO Wings's AI consulting experts provide solutions that perfectly align with our clients' expectations. By combining creativity with meticulous attention to detail, we bring your vision to life with excellence, from prototypes to full implementation.

Integration and deployment: BPO Wings specializes in effortlessly implementing AI solutions customized to your business needs. From analysis to personalization and ongoing support, we manage every step to guarantee maximum efficiency.

Maintenance and support: Our dedicated team ensures your AI solutions stay current and adaptable to evolving needs, consistently delivering optimal performance and providing you with confidence in their long-term reliability.

AI tools for business transformation

AI Image Creation Tool: Midjourney transforms content creation by generating images and videos from text descriptions in just 60 seconds. Its efficiency and reliability help businesses optimize their resources and streamline their creative processes.

AI Multilingual Chat Assistant: Integrate this AI assistant chatbot to engage with your website visitors. It provides instant, precise responses around the clock, in 80 languages. Experience unparalleled customer support, visitor interaction, and lead nurturing!

UI Design Tool Powered by AI: Step into the future of user interface creation with this AI design assistant. Turn simple screenshots into polished concepts, transform sketches into wireframes, and generate UI designs from text input. Revolutionize your UI design process!

AI Video Generator Tool: HeyGen empowers businesses to create custom avatars or choose from a diverse selection, pairing them with 300 voices across 40+ languages. Effortlessly convert text into videos set in various environments within minutes.

Data Science

Feedback analysis: Enhance your business by tracking your clients' emotions. Our Data Science engineers leverage machine learning models, advanced algorithms, and specialized tools to address imbalanced data, detect attitude markers, and accurately recognize client moods.

Metrics Analysis: BPO Wings's Data Science engineers utilize the ARIMA model, Prophet forecasting tool, and Recurrent or LSTM Neural Networks to forecast performance metrics. Additionally, time series analysis involves techniques for extracting valuable insights from time-based data.

Task Automation: Data Science and AutoML enable the automation of various business processes. BPO Wings's Data Science developers design and optimize deep neural networks and use ML algorithms to streamline repetitive tasks. A wide array of cloud solutions can be deployed to minimize staffing costs.

IT Security management

AI tools for business transformation

Software analysis with Automatic Means: Analyzing your solution for vulnerabilities and delivering a comprehensive report detailing detected issues along with recommendations for resolving them.

Security Culture Establishment: Verifying your software project for compliance with regulatory requirements, ensuring there are no violations that could lead to penalties or issues.

IT Security Audit Services for your projects: Thoroughly evaluating your project for vulnerabilities and potential issues, covering everything from architecture to software and infrastructure.

Security Incident Solution: Analyzing the situation to determine the cause of the hack, assisting with recovery, and implementing measures to safeguard the software from similar issues in the future.

Security Maintenance: Incorporating security into the development process to ensure you have confidence in your product, knowing that every decision and line of code is secure.

Industrial Cybersecurity: Establishing the fundamental security requirements, presenting them to your team, and providing training on these matters.

IT Security operations Center

The value we deliver:

Reduced costs: BPO Wings offers cost-effective solutions through our shared SOC team, process optimization, and centralized log management.

Rapid scaling possibilities: With a highly effective knowledge management framework, we are well-positioned to quickly scale teams as needed.

Certified staff: BPO Wings's SOC-as-a-Service team consists of highly skilled and certified professionals. We prioritize continuous training and development to ensure our staff remains at the top of their field.

Process excellence: In addition to our SOC services, we maintain seamless coordination and control over security processes. BPO Wings's workflows are well-established and thorough.

BPO Wings’s SIEM or integration with customer’s SIEM: BPO Wings's team offers cost-effective SIEM solutions, eliminating the need for you to invest in expensive SIEM software. Additionally, we can seamlessly integrate with your existing SIEM if you already have one.

24/7 monitoring: BPO Wings offers 24/7 IT security monitoring at no additional cost for night shifts.

IoT & Drones manufacturing

We provide cutting-edge solutions for IoT and Drone manufacturing, integrating advanced technologies to meet the unique needs of your business. Our expertise covers infrastructure design, digital twin technology, and robust security frameworks, ensuring that your operations remain efficient, innovative, and secure.

Tailored Infrastructure

A strong foundation is essential for the seamless integration of IoT and Drone technology . We design and implement customized infrastructures that support high-performance data transmission, device connectivity, and automation. Whether you require a cloud-based or edge computing system, our solutions ensure optimal efficiency and reliability .

Our tailored infrastructure solutions adapt to your specific industry requirements, whether it’s logistics, agriculture, surveillance, or manufacturing. We build scalable architectures that grow with your business, incorporating smart sensors, AI-driven analytics, and remote monitoring capabilities. This enhances productivity while reducing operational costs

Additionally, we focus on interoperability, ensuring that all IoT devices and Drones within your network function cohesively. Our approach minimizes downtime and maximizes data-driven decision-making, providing you with a seamless ecosystem that enhances both performance and profitability.

Digital Twins

Digital twin technology is transforming the way businesses manage assets and operations. By creating virtual replicas of physical components, our solutions enable real-time monitoring, predictive maintenance, and advanced simulations. This helps organizations optimize workflows, reduce downtime, and increase the lifespan of critical equipment.

Our digital twin models use real-time IoT data to analyze performance trends and predict potential failures before they occur. By integrating AI and machine learning, we help businesses gain valuable insights into efficiency improvements, risk mitigation, and operational forecasting. This not only enhances performance but also leads to cost savings and better resource allocation.

From smart factories to autonomous drone fleets, digital twins enable businesses to test scenarios and refine strategies in a risk-free environment. Whether you're optimizing supply chains, monitoring drone deliveries, or enhancing industrial automation, our technology provides a powerful tool to drive innovation and growth.

Security Operations

The increasing adoption of IoT and drone technology brings new security challenges, making robust protection strategies more critical than ever. Our security operations solutions ensure that your connected devices and aerial systems are safeguarded against cyber threats, unauthorized access, and data breaches. We implement multi-layered security frameworks, including encrypted communications, real-time threat detection, and AI-driven anomaly monitoring. These measures protect your network from evolving cyber risks while ensuring the integrity and confidentiality of sensitive data. Our approach also includes compliance with industry regulations and best practices to provide you with a resilient security framework.

Beyond cybersecurity, we provide physical security solutions for drone operations, including geofencing, anti-jamming technologies, and automated emergency protocols. Whether you operate drones for surveillance, deliveries, or industrial inspections, we help mitigate risks associated with unauthorized intrusions or disruptions. By integrating advanced security measures into your infrastructure, we ensure that your IoT and drone operations remain protected, reliable, and compliant with global security standards.

Software & Engiррneering

Empower your business with cutting-edge software solutions and engineering expertise. `r services cover the entire development lifecycle, from building custom software to ensuring quality and modernizing legacy systems. With a focus on innovation, scalability, and efficiency, we help you stay ahead in an ever-evolving digital landscape.

Software Development

We design and develop high-performance software tailored to your business needs. Whether it’s a web platform, mobile application, or enterprise solution, our team ensures seamless functionality, user-friendly experiences, and scalable architectures. By leveraging the latest technologies and agile methodologies, we deliver solutions that drive efficiency, enhance customer engagement, and support business growth.

From concept to deployment, our development process is focused on collaboration and flexibility. We prioritize adaptability, ensuring that your software evolves with market trends and technological advancements. Whether you're launching a new product or upgrading an existing system, we provide the expertise to turn your vision into reality\.

Beyond development, we offer ongoing support and optimization to ensure that your software remains secure, efficient, and aligned with your evolving business needs. With continuous improvements, updates, and performance monitoring, we help you maximize the value of your investment while maintaining a competitive edge in the market.

With continuous improvements, updates, and performance monitoring, we help you maximize the value of your investment while maintaining a competitive edge in the market.

Quality Assurance Services

Reliable software demands rigorous testing and quality assurance. Our QA services ensure that your applications meet the highest performance, security, and usability standards. Through automated and manual testing, we identify vulnerabilities, optimize user experiences, and enhance system reliability before deployment.

We employ industry-leading testing frameworks and methodologies, including functional, performance, and security testing. By addressing potential issues early in development, we minimize risks, reduce costs, and accelerate time-to-market. Our QA approach guarantees that your software performs seamlessly across various devices and platforms.

Legacy Modernization

Outdated software can limit efficiency and scalability. Our legacy modernization services transform aging systems into agile, high-performing solutions that align with modern technology standards. Whether through cloud migration, re-architecting, or API integrations, we revitalize your existing infrastructure while preserving critical functionalities.

We analyze your current system, identify inefficiencies, and implement modernization strategies tailored to your business goals. Our approach enhances performance, security, and user experience while reducing maintenance costs. By upgrading legacy applications, we help future-proof your operations and keep your business competitive.

Support Services

Ensure the stability, performance, and security of your IT ecosystem with our comprehensive support services. From proactive maintenance to responsive help desk solutions, we provide the technical expertise needed to keep your business running smoothly. Our team is committed to minimizing downtime, optimizing system performance, and delivering seamless user experiences.

Maintenance and Support

Reliable software requires continuous monitoring and timely updates to maintain peak performance. Our maintenance and support services include proactive system monitoring, bug fixes, security patches, and performance optimization to ensure that your applications remain efficient, secure, and up-to-date.

We take a preventative approach, identifying potential issues before they impact operations. Whether it’s software updates, cloud infrastructure management, or troubleshooting unexpected challenges, our dedicated support team ensures minimal disruptions to your business. Our goal is to enhance system longevity, improve reliability, and reduce overall maintenance costs.

Beyond technical upkeep, we provide strategic guidance on system scalability and modernization. As your business grows, we help you adapt your IT infrastructure to meet evolving demands, ensuring long-term efficiency and competitiveness.

IT Help Desk Services

A responsive IT help desk is essential for maintaining productivity and resolving technical issues efficiently. Our IT Help Desk Services provide businesses with expert assistance, troubleshooting, and fast resolution of IT-related challenges, ensuring seamless operations and minimal downtime.

We offer multi-level support, covering everything from hardware and software issues to network troubleshooting and user assistance. Our team is available to address urgent concerns, provide system guidance, and implement proactive solutions that enhance workflow efficiency.

With a customer-centric approach, we ensure that every issue is handled promptly and effectively. Whether your team needs technical guidance, software support, or system troubleshooting, our IT help desk delivers reliable solutions to keep your business running without disruption.

IT Reversibility and Transition Services

We offer end-to-end support for IT system transitions, ensuring continuity and strategic alignment through a proven methodology
Core Services

Strategic Scoping: Workshops, risk assessment, and roadmap validation.

Service Management:

• Deployment & Implementation with documentation.

• Support (L1/L2/L3): Incident management with defined SLAs.

• Digital Enablement: for instance low-code development with roadmaps.

• Monitoring: 24/7 oversight with operational playbooks.

Transition Execution: Environment cloning, knowledge transfer, and talent onboarding.

Governance and Risk
  • Program Oversight: Committees and real-time tracking tools.
  • Risk Mitigation: Phased planning and data security measures.
  • Scenarios: Vendor migration, service split, or in-house build options.
Objective

Enable seamless IT transitions to centralized or outsourced models with precision and resilience.